All eligible account holders able to buy four extra tickets for Arsenal game
Additional tickets available online only from 5pm today (first-come, first-served)
Guests will not need an e-ticketing account or previous purchase history
Seat swaps unavailable unless to accommodate Under-18s – all supporters must sit in their assigned seat
We’re pleased to confirm that Port Vale supporters will be able to purchase up to four additional tickets for our highly anticipated Carabao Cup game against Arsenal.
These will be available online only from today at 5pm on a first-come, first-served basis.
Click here to purchase from 5pm
With just a few hundred tickets now remaining – any supporter with an e-ticketing account created prior to the Round Three draw will be eligible to purchase extra tickets.
As previously communicated, our sales process for this fixture was designed to maximise opportunities for Vale supporters who have been to games previously, while preventing access for non-Vale fans and ticket touts.
Eligible account holders – including season ticket holders - can purchase extra tickets for friends and family without the need for them to have an e-ticketing account or previous purchase history. These tickets will be issued in the name of the account holder and must not be resold.
Supporters should note that any misuse of these tickets, including breaches of EFL Ground Regulations by those using the tickets, will impact the account holder’s future purchasing rights.
Due to the limited availability, the Ticket Office will unfortunately not be able to process seat swaps at this stage, unless you are purchasing an additional ticket for an Under-18 who will need to sit with an adult. To request a change to an under-18 ticket post-purchase, please visit the Ticket Office. Please note, this is subject to availability.
A reminder that the allocated seating model for this game means that everyone must sit in the seat assigned to them on their ticket.
We would like to thank supporters for their backing and understanding, and look forward to welcoming a capacity crowd to Vale Park for what promises to be an unforgettable evening.
Availability
Lorne Street – SOLD OUT
Hamil Road – very limited availability
Railway Stand – some availability
Bycars (away end) - SOLD OUT
The capacity for this game remains over 16,000, the maximum allowable capacity as imposed by our safety certificate.
How can I contact the Ticket Office?
Our Ticket Office can be contacted via tickets@port-vale.co.uk and 01782 655 821. Please refer to our online how-to guides below before contacting the Ticket Office, and be aware that we are expecting a high volume of emails and calls:
Creating an account and purchasing a ticket: https://www.youtube.com/watch?v=4rtLmD_hoa4
Adding members to your network: https://www.youtube.com/watch?v=1arHVFWcrkU
Priority points explained: https://www.youtube.com/watch?v=1xOq9AsXhAQ
If you need to reset your e-ticketing account password, you can do so by clicking the link that appears on the login page.
