We are proud to confirm that Port Vale have once again been awarded Silver Status as part of the EFL's Family Excellence scheme, underlining our continued commitment to deliver a welcoming, enjoyable and memorable matchday experience for families.
The club scored 8 out of 10 on both 'mystery visits' to Vale Park in 2025/26, with our assessment highlighting "plentiful evidence of fantastic family engagement at Port Vale overall" and an "upward trajectory for several seasons".
Vale were praised for our pre and post-match communication, pocket money range in the Club Store, retail offering and attitude of staff, rising to 12th in League One and 28th in the EFL following the publication of this season's assessments.
Vale's Community & CSR Director, Will Turner, said: "To achieve silver accreditation again at Port Vale shows consistency in our work towards making families welcome at Port Vale on matchdays. Particularly with scores of 8 and 9 out of 10 across most areas, we are delighted with our progress.
"However, whilst the matchday accreditation is important, we are most proud of the continued positive feedback we get from families that attend games as well as the growth in families engaging with Port Vale FC and Port Vale FC Foundation all year round through our many community based initiatives and opportunities."
As ever, we welcome feedback from supporters on the matchday experience at Port Vale - please email feedback@port-vale.co.uk with your thoughts, opinions and suggestions as we look to continue improving Vale Park for supporters.
We are proud to be the EFL's community club.
