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Adults At Risk Policy

This policy applies to all staff and volunteers who work for Port Vale FC

Please note that the term “adult at risk” is used in this policy to replace “vulnerable adult”. This is because the term “vulnerable adult” may be seen as some of the fault for the abuse lies with the victim of abuse. The term “adult at risk” is now more widely used in government guidance.

Purpose of this policy

  • To protect adults at risk who receive the football club’s services
  • To provide staff with the overarching principles that guide our approach to safeguarding of these groups
  • To give staff advice and guidance when working with adults at risk

Port Vale FC believes that  adults at risk should never experience abuse of any kind. We have a responsibility to promote their welfare and keep them safe. We are committed to practice in a way that protects them.

We are committed to ensuring that adults at risk who use our services are not abused and that working practices minimise the risk of such abuse. Staff have a duty to identify abuse and report it to their manager, the chief executive or welfare and safeguarding officer.

We aim to promote  partnerships with adults at risk their parents and carers and other support agencies including social services.

Port Vale FC would like to thank Mencap for their ideas and support in the writing of this policy and recommendations.


A vulnerable adult can be described as being in need of special care, support or protection because of age, disability or risk of abuse or neglect. Safeguarding is about protecting certain people who may be in vulnerable circumstances. In some cases it is vital to work together to identify people at risk and put steps in place to help prevent abuse or neglect.

Abuse of adults at risk can fall into the following categories:

  • Physical * Domestic                 * Sexual            

     *     Psychological      * Financial                  * Modern Slavery

     *     Modern Slavery * Discrimination        * Organisational

We recognise that some adults are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues.



Rights and Responsibilities

  • To ensure staff and volunteers are aware of adults at risk’s need for protection
  • To notify the appropriate agencies if abuse is identified or suspected
  • To support and where possible secure the safety of individuals and ensure that all referrals to services have full information in relation to identified risk and vulnerability
  • To ensure that all staff who have access to the work with adults at risk have had a DBS check
  • Anyone who reports abuse will have their concerns treated confidentially and taken seriously and their concerns may be shared with the appropriate authorities if they or others are at significant risk.

The vulnerable adult has the right;

  • To be made aware of this policy
  • To have alleged incidents recognised and taken seriously
  • To receive fair and respectful treatment throughout
  • To be involved in any process as appropriate
  • To receive information about the outcome

Specific departments who are likely to work with adults at risk

We recognise  that the following departments have been working in partnership with vulnerable adults either employing them or involved in providing them with opportunities to volunteer or helping them to enjoy the matchday experience.;

  • Groundstaff
  • Hospitality
  • Accessibility stand staff
  • Ticket Office
  • Academy
  • Club Office
  • Commercial
  • Stewarding

Important Consideration

Many adults at risk do not work(although they might like to and don’t get opportunities) and love the opportunity to volunteer and to watch games. It is often their highlight of the week to come to the ground. We endeavour to provide a safe environment and a warm welcome. The accessibility stand is highly regarded by home and away fans- if it is logistically possible stewards will endeavour to help away fans to be accommodated in their stand.


Chris Taylor, Welfare and Safeguarding Officer, Port Vale FC      (June 2019 )