Disabled Supporters Information
Welcome to Port Vale FC – here you can find information about areas that are more accessible or suitable for our disabled supporters. We offer additional services for all forms of disability, ranging from the partially sighted through to supporters who are on medium or high disability living allowance.
Your safety is our main concern here at Vale Park at that is why we have specific areas around the stadium to ensure that your visit with us is as special to you as it is to us.
Wheelchair users will need to use the Disabled Stand.
For ambulant supporters who have a personal assistant that they will be bringing with them - please inform a member of staff as disabled supporters who are receiving medium or high disability allowance are allowed to bring along a helper, free of charge, within the Bycars Stand and the Disabled Stand. (Proof of allowance is required)
The Disabled Stand is the only stand with wheelchair access.
A free helper ticket can be given to away supporters sitting in the Hamil Road Stand - please acknowledge that the facilities in this stand are not to the same standard as the Disabled Stand.
Travel and Transport
For information on how to get to Vale Park please click on the link. Visiting Vale Park
Further information on disabled parking can be found below.
Access and Parking
The disabled parking bays can be found on the main car park near the front reception of the Stadium.
Supporters will need to ensure they buy a disabled car park pass prior to arriving at the game – these can be purchased from the Ticket Office.
Disabled car park pass prices will be announced shortly.
Upon entering through gate D (Hamil Road) supporters must drive down to the end of the main car park where there are a number of disabled parking bays.
Ambulant disabled supporters
We offer further disabled parking for Blue badge holders, which is situated in the Co-op car park, set off Hamil Road.
Vale Park Facilities
The entrance into the Disabled Stand is directly opposite the disabled parking bays on the main car park. (Via gate D)
Upon access to the Disabled Stand supporters can expect to find friendly and specialist club staff who have been specifically trained to offer additional support when needed.
The Disabled Stand offers toilet facilities fitted with both left and right hand toilets and
emergency pull cords to ensure the safety of our supporters at all times.
The refreshment bars have been fitted with dual-counter heights so that your visit to Port Vale Football Club is as enjoyable and comfortable as we can make it.
For partially sighted supporters – we offer a headset that provides live commentary throughout the match.
For any further information about any of our facilities, please contact our Ticket Officer Manager, Janet Ellis via email - firstname.lastname@example.org